Shipping Policy

1. Shipping Methods

1.1 Carrier: We use reputable carriers for all shipments.

2. Order Processing Time

2.1 Processing Time: Orders are typically processed and prepared for shipment within 7-8 business days after payment confirmation, excluding weekends and holidays.

2.2 Custom Orders: Customized or made-to-order items may require additional processing time. Details will be provided during the order confirmation process.

3. Shipping Costs and Free Shipping

3.1 Shipping Costs: Shipping costs are calculated based on the total weight, dimensions, and destination of your order. The shipping cost will be displayed during checkout before you complete your purchase.

4. Estimated Delivery Time

4.1 Delivery Timeframe: Standard delivery typically takes between 7-8 business days after order processing. Expedited shipping options are available at an additional cost for faster delivery.

5. Order Tracking and Updates

5.1 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking details.

5.2 Tracking Updates: You can track your order using the provided tracking number on the carrier’s website for real-time updates on delivery status.

6. Contact Information

If you have any questions or need assistance regarding shipping, please contact our customer service team at support@ultrasleep.com